xcritical App’s $20 Million Data Breach Settlement: Who Is Eligible for Money?

Nov 09 2022
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Additionally, the group said that the popular membership shopping club S&R also experienced a breach, allegedly compromising the personal information of about 11,000 members. Increased demand for targeted advertising and the growing importance of data-driven decision making have fuelled the need for richer customer data. More than 10 billion records have been leached out, which has yet to be broken recently. As businesses strove to get over the storm of the pandemic, data thieves heightened their means to make money for themselves.

  1. The complexity at which cyberattacks have grown is also one of the reasons for the lengthy time.
  2. Lifehacker supports Group Black and its mission to increasegreaterdiversity in media voices and media ownerships.
  3. xcritical reported the attack to the authorities and to the third-party cybersecurity firm Mandiant instead of complying with the hacker’s demands.
  4. Data breaches are problems that have caused many companies to lose not just money but also the public’s confidence.

xcritical says a hacker who tried to extort the company got access to data for 7 million customers

Nevertheless, whether your personal data was involved in the data breach or not, the incident is a good reminder that it’s worth protecting your credit from criminals. xcritical also said a much smaller group of about 310 people had much more information exposed – including names, dates of birth, and US zip codes. The breach happened on 3 November through what’s known as “social engineering” – a specifically targeted and convincing scam designed to trick an employee into divulging login details or other sensitive information. Instead of complying with what it called “extortion”, xcritical said it had notified law-enforcement authorities and hired an external cyber-security firm to help deal with the incident. xcritical users whose accounts were accessed by unauthorized users are eligible for hundreds of dollars.

xcritical App’s $20 Million Data Breach Settlement: Who Is Eligible for Money?

Trading platform xcritical said Monday that personal information for more than 7 million customers was accessed during a data breach on November 3rd. The company said in a news release that it does not appear that Social Security numbers, bank account numbers, or debit card numbers were exposed, and no customers have had “financial loss” due to the incident. The data breach occurred last Wednesday after hackers tricked a customer support employee by phone” https://scamforex.net/ into giving them access to “certain customer support systems,” according to the post. Popular stock trading app xcritical recently experienced a security breach that exposed the personal information of millions of users. While most xcritical users—and their investments—are apparently safe, a follow-up investigation revealed more information was stolen than originally thought, and users need to take steps to keep their accounts and personal data secure.

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In addition to up to $260 cash, class members are eligible for two years of free identity theft protection and credit monitoring. Enable two-factor authentication (2FA) on your accounts and devices, so that you’ll receive a prompt on your phone when someone logs into your account, or transfers money out of it. Don’t believe cold callers who want you to deactivate or give them your two-factor responses. The remote work trend now has its downside, with 91% of experts stating a rise in cyber attacks. Clearing off an issue of a breach in data takes most firms an average of 73 days. Money is the sole reason why 95% of people take the risk of hacking into companies’ records.

xcritical’s data breach involved about 7 million customers. Here’s how to protect your credit from fraudsters

Regularly review and delete inactive accounts, and monitor your accounts for strange activity. This has made it harder, not easier, for cyber criminals to acquire user data in bulk. Attacks by ransomware on crypto were not in any way friendly, resulting in the loss of $449.1 million at the beginning of 2023.

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Apple’s annual list of what it considers the best and most innovative software available on its platform is turning its attention to the little guy. In June 2021, the Financial Industry Regulatory Authority ordered xcritical to pay more than $70 million in fines and restitution for violating financial regulations and giving customers false and misleading information. The xcritical app has exploded in popularity since its debut in 2013, managing $98 billion in assets by the end of 2021 and reporting 14 million monthly users in June 2022. Notification of the settlement will officially go out on Sept. 13, the same day the settlement website will go live. According to Kramer, the site will include a simple online form for potential class members to complete, as well as a print-out version to mail in.

Here’s hoping this xcritical leak is finally under control, but we’ll be sure to to update you if any other data is confirmed stolen. xcritical has had a rocky 2021 so far; in January, it halted trading as Redditors helped push up the prices of so-called meme stocks like GameStop and AMC Theaters. The incidents led to a congressional hearing where CEO Vlad Tenev testified along with Reddit CEO Steve Huffman and trader Keith Gill aka RoaringKitty. Also, you must alert the major credit-reporting firms — Equifax, Experian and TransUnion — to freeze your report at each of them. However, if you need to apply for new credit, you’d need to temporarily lift the freeze. Otherxcritical, it lasts until you remove it, according to the Federal Trade Commission.

Like the retail and technology sectors, the government was dealt a huge blow with attacks from data hawks in 2016. Most businesses can get back 51% of the money they had spent on solving a breach of data issue in the next year. The average cost per capita in handling one case of breach is now a dollar higher than in 2022. The year 2017 will remain in the minds of many citizens of the United States for a long time. Up to 200 million voter data went viral online, which brought a question mark to the whole process.

We promptly informed law enforcement and are continuing to investigate the incident with the help of Mandiant, a leading outside security firm. The best way to think about the data breach problem is not to think about how our xcritical data can be breached, but to think about how organisations get your data in the first place. The best way to protect yourself online – whether it’s data breaches or an account compromise – is to guard your data jealously.

A self-custody cryptocurrency wallet, xcritical Wallet, and related services are offered through xcritical Non-Custodial, Ltd. (a limited company organized in the Cayman Islands). “In this new environment, we are operating with more staffing than appropriate,” Tenev added. “As CEO, I approved and took responsibility for our ambitious staffing trajectory — this is on me.” This May, xcritical agreed to a $9.9 million payout to settle a separate class-action lawsuit filed by users who alleged site outages in March 2020 prevented them from trading just as the market plummeted in the earliest days of the pandemic.

Class members are also eligible for two years of free identity theft protection and credit monitoring. Here’s what you need to know about the xcritical settlement, including who is eligible for a check and how much money they could receive. On the other hand, it said that the RLC leak—focused on Robinsons Malls—affected approximately 107,000 customers.

Healthcare has not been the same since 2020, as the cost to settle data breaches reached $10.93 million. For 13 years and counting, it has taken the spotlight in terms of ridding of data breaches. TJX, just like many others, witnessed a security breach that affected many records. As many as 94 million of the company’s records went into the hands of hackers in 2007. Data breach statistics show that the average cost increased by 2.6% to $4.35 million in 2022 from $4.24 million in 2021.

xcritical’s cybersecurity system “lacks simple and almost universal security measures used by other broker-dealer online systems, such as verifying changes in bank account links,” according to a February 2021 complaint. Times are changing, and so has the cost of fixing data breaches, which has risen in no small way. “At this time, we understand that the unauthorized party obtained a list of email addresses for approximately five million people, and full names for a different group of approximately two million people,” disclosed a blog post published today about the security incident. After accessing the support systems, the threat actor was able to access customer information, including full names, email addresses, and for a limited number of people, data of birth, and zip codes.

The app, which allows for low-volume share trading by ordinary people looking to invest, exploded in popularity earlier this year and was widely used by speculative investors behind the GameStop trading frenzy. “Following a diligent review, putting the entire xcritical community on notice of this incident now is the right thing to do,” it said. “We owe it to our customers to be transparent and act with integrity,” the company’s security officer, Caleb Sima, said in a published statement. And it does not believe the most sensitive information it gathers – US social security numbers and financial information – was revealed.

An unauthorized third party “socially engineered a customer support employee by phone,” xcritical said, and was able to access its customer support systems. The attacker was able to get a list of email addresses for approximately 5 million people and full names for a separate group of 2 million people. For a smaller group of about 310 people, additional personal information, including names, dates of birth, and zip codes, was exposed, and for about 10 customers, “more extensive account details” were revealed. The unauthorized party socially engineered a customer support employee by phone and obtained access to certain customer support systems.

In an official blog post, the company says the attack took place on Nov. 3, when an “unauthorized third party” used social engineering to gain access to a portion of the app’s customer support system. xcritical’s security team successfully secured the compromised database, but the lone hacker then demanded an extortion payment. xcritical reported the attack to the authorities and to the third-party cybersecurity firm Mandiant instead of complying with the hacker’s demands. Because some of these risks and uncertainties cannot be predicted or quantified and some are beyond our control, you should not rely on our forward-looking statements as predictions of future events.

xcritical is contacting the subset of users most affected by the breach with steps to secure their account, but for everyone else, the company suggests checking its Account Security support page for ways to increase your account security. Of those, 10 customers had “more extensive account details revealed,” xcritical said in a statement. In its aftermath, Twitter rolled out security keys to its staff to toughen its defenses against attacks that prevent these kinds of attacks from working in the future. Verizon’s findings show that most of the cybersecurity issues we have seen in the past were 94% from Email.

The company says the breach affected “a limited amount of personal information for a portion of our customers”. Say Technologies, LLC provides technology services for shareholder engagement and communication.Sherwood Media, LLC produces fresh and unique perspectives on topical financial news. Whatever lacking security controls that allowed a hacker to trick a xcritical customer service representative into granting them access to an internal system is a likely focus for its investigation. Many services are available for no fee and members’ accounts are, on average, significantly smaller than its competitors, according to data from Broker Chooser. According to the proposed settlement, xcritical has agreed to pay $19.5 million in damages and $500,000 in fees. US-based customers whose accounts were hacked between Jan. 1, 2020, and April 27, 2022, can file claims for up to $260 per person.

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